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GoI Policy Tracker

CCPA targets restaurants for automatic service charges

July 20, 2026 6 mins read Firehose Gupta

EXECUTIVE SUMMARY:

Amul to build ₹700 crore curd plant in Bengal
A new Amul dairy project in West Bengal will become the world’s largest curd plant, processing about 10 lakh litres of milk a day. The government also plans animal-breed improvement facilities and says multiple farmer welfare benefits will reach Bengal within six months.

Government to expand mechanised sanitation worker protections
The NAMASTE sanitation programme reports large-scale validation of sewer workers and waste pickers, plus PPE distribution and health cards. It also signals continued push to eliminate hazardous manual sewer cleaning and move toward mechanised, safer work.

CCPA cracks down on restaurants adding service charge by default
The consumer regulator has started action against 41 restaurants for automatically adding service charge without clear consent. This reinforces that service charge must be voluntary, and restaurants can face penalties and orders to refund.

Bihar gets four-lane highway upgrade for faster farm markets
Cabinet has approved upgrading the Khagaria–Purnea highway stretch to four lanes at about ₹3,936 crore. The project is aimed at cutting travel time and improving flood-resilient connectivity for perishable crops like bananas and makhana.

Odisha clears ₹8,300 crore coastal highway to boost tourism
A new Rameshwar–Paradeep coastal highway in Odisha will cost about ₹8,300 crore and reduce travel time by nearly 2.5 hours. The government expects major gains for pilgrimage and coastal tourism, plus better access to ports and airports.

India pushes faster India–EU trade talks and regulatory cooperation
India’s commerce minister used Europe meetings to push progress on the India–EU FTA and related regulatory issues, including payments interoperability and market access. The government also highlighted additional approved Indian fishery exports and ongoing discussions on investment protection and geographical indications.

New security directives for West Bengal, including special agencies
A review meeting in Kolkata led to instructions on women-focused outreach, creation of anti-narcotics/anti-terror units, and a review of terrorism/UAPA cases. The government also promised budget support for police modernization and plans to convert some security camps into public service centres.

DETAILED NOTES:

Amul to build ₹700 crore curd plant in Bengal

What happened:
* Amul is setting up the “Amul Bengal Dairy Project” at Howrah Food Park with an investment of about ₹700 crore.
* The plant is planned to process roughly 10 lakh litres of milk daily and produce large volumes of curd and other dairy products.
* The release says West Bengal will provide land free of cost, and the government will set up animal-breed improvement facilities in the state, including a sex-sorted semen facility.
* It also claims benefits from 70+ farmer welfare schemes will reach West Bengal farmers within six months.

Why it matters:
* This can materially raise demand and pricing stability for milk producers in eastern India, improving rural incomes.
* Better breeding and mechanised processing can increase dairy productivity—important for investors in food processing and for the dairy cooperative ecosystem.

Government to expand mechanised sanitation worker protections

What happened:
* The NAMASTE scheme (run jointly by Social Justice and Housing & Urban Affairs) reports validation of 89,915 sewer and septic tank workers and 2,81,117 waste pickers.
* It reports distribution of PPE kits, issuance of health cards, and equipping 753 Emergency Response Sanitation Units with safety devices.
* The scheme’s stated goal is to reduce hazardous manual cleaning and move toward mechanised sanitation with safety and welfare support.

Why it matters:
* For workers, it signals stronger safety nets (PPE, health coverage, training) and a push to reduce fatal accidents in sewer work.
* For municipalities and sanitation contractors, it increases pressure to adopt mechanised methods and follow occupational safety expectations.

CCPA cracks down on restaurants adding service charge by default

What happened:
* The Central Consumer Protection Authority initiated suo motu action against 41 restaurants for adding service charge by default on bills.
* The regulator says invoices showed service charge was added automatically without consumers’ explicit consent.
* It cites the 2022 service-charge guidelines and says the practice violates consumer protection rules; it also references a Delhi High Court ruling upholding CCPA’s guidelines.
* Final orders include a penalty of ₹50,000 and refund direction in one case (Chaayos), and similar final orders against multiple other restaurant establishments.

Why it matters:
* Consumers should expect service charge to be optional—not automatic—and restaurants may face penalties and refund orders.
* Hospitality businesses will need to change billing systems and customer-facing practices to avoid regulatory action.

Bihar gets four-lane highway upgrade for faster farm markets

What happened:
* The Cabinet Committee on Economic Affairs approved upgrading the Khagaria–Purnea section of NH-31 and NH-231 to a four-lane highway.
* Cost is stated as about ₹3,936.05 crore.
* The project is described as flood-resilient and aimed at cutting travel time from roughly 3.5–4 hours to about 1.5–2 hours.

Why it matters:
* Faster, more reliable roads can reduce spoilage and improve returns for perishable farm products.
* Better connectivity also supports logistics and trade between Bihar and neighbouring states, which can benefit agri-supply chains and investors.

Odisha clears ₹8,300 crore coastal highway to boost tourism

What happened:
* The government announced the Rameshwar–Paradeep Coastal Highway (about 160 km) with a capital cost of ₹8,300.79 crore.
* It includes a 4-lane access-controlled stretch and a 2-lane segment, with the release projecting a travel-time cut of about 2 hours 30 minutes.
* The highway is positioned as a boost for pilgrimage routes (Puri–Konark–Ramchandi) and coastal tourism, with links to ports and airports.

Why it matters:
* Tourism and hospitality businesses along the corridor may see stronger demand due to improved access.
* Better freight and passenger connectivity can also improve regional economic integration around Paradeep Port and major transport hubs.

India pushes faster India–EU trade talks and regulatory cooperation

What happened:
* India’s commerce minister reported progress on India–EU FTA discussions and related regulatory cooperation during meetings in Europe.
* The release mentions adoption of a 2026–27 action plan under the India–EU Trade and Technology Council and listing of additional Indian fishery establishments (total said to reach 625).
* It also highlights discussions on payments interoperability (UPI with Spain’s Bizum), investment protection, geographical indications, and cooperation on CBAM-related issues.

Why it matters:
* If FTA talks and regulatory alignment move faster, it can improve market access for Indian exporters and reduce compliance friction for businesses.
* Payments interoperability and clearer rules can lower transaction costs for trade and investment.

New security directives for West Bengal, including special agencies

What happened:
* In a Kolkata review meeting, the home minister issued directives on women’s safety outreach in rural areas.
* The release says steps were emphasized to set up anti-narcotics and anti-terror units (ANTF/ATS) and a special investigation agency modeled on the NIA.
* It also says NIA will review terrorism and UAPA-related cases, illegal encroachments on border government land will be removed, and police modernization will get budget support.
* A decision was taken to convert one-third of security camps from former Left-Wing Extremism areas into public service centres.

Why it matters:
* These moves could change how security and investigations are handled in West Bengal, affecting policing, legal processes, and civil administration in border areas.
* Police modernization and public service centres may improve service delivery while the government tightens security capacity.