TRAI has issued the Telecom Consumers Complaint Redressal (Fourth Amendment) Regulations, 2026, expanding app-based complaint and appeal channels and requiring round-the-clock complaint-centre support. The rules also strengthen accessibility for persons with disabilities, set a 15-day appeal deadline and introduce consumer feedback, oversight and financial disincentives for non-compliance.
TRAI issues the Telecom Consumers Complaint Redressal (Fourth Amendment) Regulations, 2026
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Ministry of Communications (India)