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Indian Company Investor Calls

NSDL Sees Operating Leverage Peak in FY25–FY26

May 6, 2026 7 mins read Firehose Gupta

National Securities Depository Limited (NSDL) — Q4 FY26 & FY26 Earnings Call (held May 02, 2026)

1. Overall Tone of Management: Optimistic

  • Management repeatedly frames the environment and business outlook as “constructive and positive” and highlights “meaningful headroom for renewed growth as external conditions stabilize.”
  • Confidence is also reflected in cost/tech narrative: “We are very confident that this is an operating leverage business” and guidance-like statements on capex/opex trajectory (peak year then decline).

2. Key Themes from Management Commentary

  • Macro-driven market activity volatility, but resilient domestic participation
  • Q4 weakness tied to geopolitical conflict, crude spike, rupee depreciation, and FII outflows; offset by record DII/SIP flows and continued investor base depth.
  • Growth strategy anchored in digitization + API ecosystem + DP expansion
  • Digital initiatives: Form 121 digital submission, revamped FPI/FVCI portal, API interoperability expansion, direct payouts/common contract notes/margin pledges.
  • Scale claims: “more than 40 APIs launched” and system resilience/cybersecurity upgrades.
  • Market share improvement on “incremental” demat sourcing
  • Incremental market share improved to 15.4% FY26 (vs lower prior year), with 49.4 lakh accounts added in FY26.
  • Management attributes Q4 net share softness to episodic large IPO benefiting competition and bank-based DPs closing dormant accounts.
  • Subsidiaries progressing, but regulatory risk remains
  • Payments Bank: traction in UPI acquiring, float/CASA growth, deposit base > INR500 crore and ~4.3M customers.
  • NDML (insurance repository): SEZ pricing revision; demerger process initiated per IRDAI directions.
  • Operating leverage narrative supported by tech investment cycle
  • Tech capex/opex described as a 2–3 year journey; management indicates FY26 + FY25 as peak, with decline expected next year.

3. Q&A Analysis

Theme A: Custody fee growth outlook (unlisted, folios, pricing/regulator)

  • Core questions
  • Why annual custody fees grew strongly but tapered in last two quarters?
  • Outlook for custody fee growth into next year given folio reset in Q1.
  • Any update on regulator case for annual issuer fee increase.
  • Management response
  • Growth taper attributed to unlisted company growth slowing after H1; management calls future growth “fairly secular” and tied to account sourcing and DP onboarding.
  • Regulator pricing: “Nothing has happened on that front.” (bilateral conversations; no update)
  • Folio/custody color: change in definition in Q3; example of unlisted additions reduced (e.g., 4,000 → 2,000 companies). Exit folios up ~15%.
  • Assessment (evasive/partial/strong)
  • Partial: management avoids giving a quantitative custody fee forecast; emphasizes uncertainty (“difficult to predict”).
  • Strong: provides specific drivers (unlisted definition change, exit folios, episodic IPO effect).

Theme B: Incremental market share—contribution from new fintech DPs vs old banking channel

  • Core questions
  • Are incremental additions coming from new DPs or still mostly from bank-based DPs?
  • How much scale is expected from newly added fintech brokers?
  • Any progress in penetrating the ~70% of market where NSDL is not present.
  • Management response
  • Some scale already visible: DP pack example “Last year gave 70,000, this year gave 700,000” (10x).
  • One fintech broker moved from competition and is already scaling; others expected to start in the coming year (integration lag).
  • Assessment
  • Unusually strong specificity on DP pack scale-up (700k run-rate type framing), but still no exact market share math for new vs old channels.

Theme C: Cost trajectory—tech revamp, employee costs, capex vs opex

  • Core questions
  • Where are they in the tech revamp cycle?
  • Will tech/people costs remain elevated next year?
  • Management response
  • Clear cycle view: “this is… our peak year” (FY25 behind, FY26 underway), and next year capex decline expected after completing capex story.
  • Manpower: peak additions last year; next year lower additions and productivity/automation returns; April already started “tightening the employee band.”
  • Assessment
  • Strong and relatively concrete: provides a time-bound capex/opex inflection narrative.

Theme D: Payments Bank revenue jump—any reporting restatement?

  • Core questions
  • Sharp sequential increase in banking services revenue despite limited QoQ recovery in operating stats.
  • Any restatement or accounting/reporting change?
  • Management response
  • No restatement.
  • Explanation: some Payments Bank businesses are transaction-throughput models; gross revenue includes expense side, so look at results perspective not revenue line.
  • Assessment
  • Reasoned and accounting-aware; addresses the apparent mismatch.

Theme E: Demat DP selection by new-age brokers; why NSDL now wins exclusives

  • Core questions
  • Why are fintech brokers selecting NSDL now vs earlier resistance?
  • How do large brokers choose between depositories; NSDL’s path to exclusives?
  • Management response
  • Past “adverse word of mouth” and NSDL’s response: workshops, back-office vendor engagement, quarter-on-quarter delivery of requirements.
  • Differentiators: 40+ APIs, real-time upload/reverse feed, smoother early pay-ins, improved DP experience → improved word-of-mouth.
  • Assessment
  • Defensive but substantive: explains behavioral shift and operational improvements; still avoids naming partners/exclusives.

Theme F: Accounting/financial mechanics—intangible assets, bad debts, provisioning

  • Core questions
  • Why intangible assets and “under development” doubled YoY?
  • Bad debt write-off and provisioning reasons; future bad debt outlook.
  • Management response
  • Intangibles: tech spend capitalization split into infrastructure, DP integration licenses/software, cybersecurity (SEBI circular “clean air gap”).
  • Bad debt: write-off ~INR20 crore (already provided earlier); bad debt provisioning ~INR5 crore (net); general provisioning INR50 crore is different.
  • Assessment
  • Clear accounting reconciliation; future bad debt outlook not quantified (policy-based).

Theme G: Pledge income vs MTF book growth; CA/IPO income decline; other expenses

  • Core questions
  • Why pledge income barely grew while MTF book grew strongly?
  • CA/IPO income decline vs prior year quarter—one-offs?
  • Other expenses decline—cost cutting?
  • Management response
  • Pledge revenue model based on transaction count, not ad valorem; MTF value up but transaction count steady.
  • CA/IPO: prior year had sporadic large bonus/right issues boosting corporate action; this year count static/subdued.
  • Other expenses: largely stable; prior year included regulator settlement charges.
  • Assessment
  • Strong: ties line items to revenue model mechanics and one-off drivers.

Theme H: Yuva plan economics—revenue foregone and future impact

  • Core questions
  • How many Yuva accounts; potential revenue loss from settlement fee waiver?
  • Potential revenue 2 years later when waiver ends.
  • Management response
  • They don’t track revenue-loss in that “INR4 per debit” counterfactual way; Yuva base was insignificant initially.
  • Nuance: “earn nothing from Yuva account may not be accurate because custody we do earn.”
  • Assessment
  • Evasive on quantification: declines to estimate potential future revenue impact.

Theme I: Subsidiaries growth potential (NDML/Payments Bank) and KYC/pricing impact

  • Core questions
  • Could subsidiaries’ contribution double?
  • How does new pricing/KYC impact them?
  • Management response
  • Avoids doubling estimate due to regulatory interventions; emphasizes diversification and risk minimization.
  • Notes contribution shift: NSDL to subsidiaries 95:5 → 90:10.
  • Assessment
  • Cautious: explicitly refuses to forecast due to regulatory uncertainty.

4. Guidance / Outlook

Explicit guidance (quantitative)

  • Tech capex/opex cycle
  • Management states FY26 is “peak year” with capex “very similar” to FY25; next year capex decline expected after completing capex story.
  • No explicit revenue/margin guidance for FY27 provided in the transcript.

Implicit signals (qualitative)

  • Custody fee growth: expected to be “fairly secular” and linked to account sourcing; however “difficult to predict” direction due to market uncertainty.
  • DP onboarding momentum: fintech broker scale-up already visible; “more to come in future.”
  • Operating leverage: expectation that automation and scale will drive returns: “expecting returns coming because of automation efforts.”
  • Regulatory risk: repeated emphasis that future outcomes depend on regulatory changes (banking/NDML).

5. Standout Statements (direct / revealing)

  • Macro resilience framing
  • “meaningful headroom for renewed growth as external conditions stabilize and confidence normalizes.”
  • Operating leverage + investment cycle
  • “We are very confident that this is an operating leverage business.”
  • “last year and this year together is our peak year. The next year will definitely… a decline [in capex].”
  • Custody fee uncertainty
  • “custody fee difficult to predict the direction… past trend shows secular growth.”
  • DP scale-up specificity
  • “Last year gave 70,000, this year gave 700,000” (fintech broker/DP pack scale-up).
  • Regulatory update stance
  • “Nothing has happened on that front” (issuer fee increase case).
  • Yuva quantification refusal
  • “We don’t measure it like that or track it like that” (potential revenue foregone).
  • Regulatory-driven forecasting avoidance
  • “I don’t want to double guess… regulatory interventions… kept coming” (subsidiary contribution doubling).

6. Red Flags / Positive Signals

Red flags
– No quantitative custody fee or FY27 financial guidance, despite analysts pressing for outlook.
– Yuva plan revenue impact not quantified (“don’t measure it like that”), limiting visibility into future revenue uplift.
– Regulatory dependence acknowledged repeatedly, especially for Payments Bank and NDML; management avoids forecasting subsidiary upside.

Positive signals
– Clear, time-bound narrative on tech capex/opex peaking then declining (better cost visibility).
– Strong operational/digital execution evidence: 40+ APIs, cybersecurity upgrades, interoperability expansion.
– Payments Bank traction described with concrete metrics (UPI acquiring growth, deposits > INR500 crore, customer base).


7. Historical Comparison & Consistency Analysis

Note: No prior earnings call transcripts were provided (“No documents matched the configured filters”), so cross-period consistency/commitment tracking cannot be performed from the supplied materials.

a. Change in Tone Over Time

  • Not assessable (no prior transcripts provided).

b. Tracking Past Commitments vs Outcomes

  • Not assessable (no prior transcripts provided).

c. Narrative Shifts

  • Not assessable (no prior transcripts provided).

d. Consistency & Credibility Signals

  • Limited: within this call, management provides some specific operational metrics and a coherent cost-cycle story; but avoids several quantitative outlook items.

e. Evolution of Key Themes

  • Not assessable (no prior transcripts provided).

f. Additional Insights (Cross-Period Intelligence)

  • Not assessable (no prior transcripts provided).