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Indian Company Investor Calls

NSDL Sees Operating Leverage Peak in FY25–FY26

May 6, 2026 7 mins read Firehose Gupta

National Securities Depository Limited (NSDL) — Q4 FY26 & FY26 Earnings Call (held May 02, 2026)

1. Overall Tone of Management: Optimistic

  • Management repeatedly frames the environment and business outlook as “constructive and positive” and highlights “meaningful headroom for renewed growth as external conditions stabilize.”
  • Confidence is also reflected in cost/tech narrative: “We are very confident that this is an operating leverage business” and guidance-like statements on capex/opex trajectory (peak year then decline).

2. Key Themes from Management Commentary

  • Macro-driven market activity volatility, but resilient domestic participation
  • Q4 weakness tied to geopolitical conflict, crude spike, rupee depreciation, and FII outflows; offset by record DII/SIP flows and continued investor base depth.
  • Growth strategy anchored in digitization + API ecosystem + DP expansion
  • Digital initiatives: Form 121 digital submission, revamped FPI/FVCI portal, API interoperability expansion, direct payouts/common contract notes/margin pledges.
  • Scale claims: “more than 40 APIs launched” and system resilience/cybersecurity upgrades.
  • Market share improvement on “incremental” demat sourcing
  • Incremental market share improved to 15.4% FY26 (vs lower prior year), with 49.4 lakh accounts added in FY26.
  • Management attributes Q4 net share softness to episodic large IPO benefiting competition and bank-based DPs closing dormant accounts.
  • Subsidiaries progressing, but regulatory risk remains
  • Payments Bank: traction in UPI acquiring, float/CASA growth, deposit base > INR500 crore and ~4.3M customers.
  • NDML (insurance repository): SEZ pricing revision; demerger process initiated per IRDAI directions.
  • Operating leverage narrative supported by tech investment cycle
  • Tech capex/opex described as a 2–3 year journey; management indicates FY26 + FY25 as peak, with decline expected next year.

3. Q&A Analysis

Theme A: Custody fee growth outlook (unlisted, folios, pricing/regulator)

  • Core questions
  • Why annual custody fees grew strongly but tapered in last two quarters?
  • Outlook for custody fee growth into next year given folio reset in Q1.
  • Any update on regulator case for annual issuer fee increase.
  • Management response
  • Growth taper attributed to unlisted company growth slowing after H1; management calls future growth “fairly secular” and tied to account sourcing and DP onboarding.
  • Regulator pricing: “Nothing has happened on that front.” (bilateral conversations; no update)
  • Folio/custody color: change in definition in Q3; example of unlisted additions reduced (e.g., 4,000 → 2,000 companies). Exit folios up ~15%.
  • Assessment (evasive/partial/strong)
  • Partial: management avoids giving a quantitative custody fee forecast; emphasizes uncertainty (“difficult to predict”).
  • Strong: provides specific drivers (unlisted definition change, exit folios, episodic IPO effect).

Theme B: Incremental market share—contribution from new fintech DPs vs old banking channel

  • Core questions
  • Are incremental additions coming from new DPs or still mostly from bank-based DPs?
  • How much scale is expected from newly added fintech brokers?
  • Any progress in penetrating the ~70% of market where NSDL is not present.
  • Management response
  • Some scale already visible: DP pack example “Last year gave 70,000, this year gave 700,000” (10x).
  • One fintech broker moved from competition and is already scaling; others expected to start in the coming year (integration lag).
  • Assessment
  • Unusually strong specificity on DP pack scale-up (700k run-rate type framing), but still no exact market share math for new vs old channels.

Theme C: Cost trajectory—tech revamp, employee costs, capex vs opex

  • Core questions
  • Where are they in the tech revamp cycle?
  • Will tech/people costs remain elevated next year?
  • Management response
  • Clear cycle view: “this is… our peak year” (FY25 behind, FY26 underway), and next year capex decline expected after completing capex story.
  • Manpower: peak additions last year; next year lower additions and productivity/automation returns; April already started “tightening the employee band.”
  • Assessment
  • Strong and relatively concrete: provides a time-bound capex/opex inflection narrative.

Theme D: Payments Bank revenue jump—any reporting restatement?

  • Core questions
  • Sharp sequential increase in banking services revenue despite limited QoQ recovery in operating stats.
  • Any restatement or accounting/reporting change?
  • Management response
  • No restatement.
  • Explanation: some Payments Bank businesses are transaction-throughput models; gross revenue includes expense side, so look at results perspective not revenue line.
  • Assessment
  • Reasoned and accounting-aware; addresses the apparent mismatch.

Theme E: Demat DP selection by new-age brokers; why NSDL now wins exclusives

  • Core questions
  • Why are fintech brokers selecting NSDL now vs earlier resistance?
  • How do large brokers choose between depositories; NSDL’s path to exclusives?
  • Management response
  • Past “adverse word of mouth” and NSDL’s response: workshops, back-office vendor engagement, quarter-on-quarter delivery of requirements.
  • Differentiators: 40+ APIs, real-time upload/reverse feed, smoother early pay-ins, improved DP experience → improved word-of-mouth.
  • Assessment
  • Defensive but substantive: explains behavioral shift and operational improvements; still avoids naming partners/exclusives.

Theme F: Accounting/financial mechanics—intangible assets, bad debts, provisioning

  • Core questions
  • Why intangible assets and “under development” doubled YoY?
  • Bad debt write-off and provisioning reasons; future bad debt outlook.
  • Management response
  • Intangibles: tech spend capitalization split into infrastructure, DP integration licenses/software, cybersecurity (SEBI circular “clean air gap”).
  • Bad debt: write-off ~INR20 crore (already provided earlier); bad debt provisioning ~INR5 crore (net); general provisioning INR50 crore is different.
  • Assessment
  • Clear accounting reconciliation; future bad debt outlook not quantified (policy-based).

Theme G: Pledge income vs MTF book growth; CA/IPO income decline; other expenses

  • Core questions
  • Why pledge income barely grew while MTF book grew strongly?
  • CA/IPO income decline vs prior year quarter—one-offs?
  • Other expenses decline—cost cutting?
  • Management response
  • Pledge revenue model based on transaction count, not ad valorem; MTF value up but transaction count steady.
  • CA/IPO: prior year had sporadic large bonus/right issues boosting corporate action; this year count static/subdued.
  • Other expenses: largely stable; prior year included regulator settlement charges.
  • Assessment
  • Strong: ties line items to revenue model mechanics and one-off drivers.

Theme H: Yuva plan economics—revenue foregone and future impact

  • Core questions
  • How many Yuva accounts; potential revenue loss from settlement fee waiver?
  • Potential revenue 2 years later when waiver ends.
  • Management response
  • They don’t track revenue-loss in that “INR4 per debit” counterfactual way; Yuva base was insignificant initially.
  • Nuance: “earn nothing from Yuva account may not be accurate because custody we do earn.”
  • Assessment
  • Evasive on quantification: declines to estimate potential future revenue impact.

Theme I: Subsidiaries growth potential (NDML/Payments Bank) and KYC/pricing impact

  • Core questions
  • Could subsidiaries’ contribution double?
  • How does new pricing/KYC impact them?
  • Management response
  • Avoids doubling estimate due to regulatory interventions; emphasizes diversification and risk minimization.
  • Notes contribution shift: NSDL to subsidiaries 95:5 → 90:10.
  • Assessment
  • Cautious: explicitly refuses to forecast due to regulatory uncertainty.

4. Guidance / Outlook

Explicit guidance (quantitative)

  • Tech capex/opex cycle
  • Management states FY26 is “peak year” with capex “very similar” to FY25; next year capex decline expected after completing capex story.
  • No explicit revenue/margin guidance for FY27 provided in the transcript.

Implicit signals (qualitative)

  • Custody fee growth: expected to be “fairly secular” and linked to account sourcing; however “difficult to predict” direction due to market uncertainty.
  • DP onboarding momentum: fintech broker scale-up already visible; “more to come in future.”
  • Operating leverage: expectation that automation and scale will drive returns: “expecting returns coming because of automation efforts.”
  • Regulatory risk: repeated emphasis that future outcomes depend on regulatory changes (banking/NDML).

5. Standout Statements (direct / revealing)

  • Macro resilience framing
  • meaningful headroom for renewed growth as external conditions stabilize and confidence normalizes.”
  • Operating leverage + investment cycle
  • We are very confident that this is an operating leverage business.”
  • last year and this year together is our peak year. The next year will definitely… a decline [in capex].”
  • Custody fee uncertainty
  • custody fee difficult to predict the direction… past trend shows secular growth.”
  • DP scale-up specificity
  • Last year gave 70,000, this year gave 700,000” (fintech broker/DP pack scale-up).
  • Regulatory update stance
  • Nothing has happened on that front” (issuer fee increase case).
  • Yuva quantification refusal
  • We don’t measure it like that or track it like that” (potential revenue foregone).
  • Regulatory-driven forecasting avoidance
  • I don’t want to double guess… regulatory interventions… kept coming” (subsidiary contribution doubling).

6. Red Flags / Positive Signals

Red flags
No quantitative custody fee or FY27 financial guidance, despite analysts pressing for outlook.
Yuva plan revenue impact not quantified (“don’t measure it like that”), limiting visibility into future revenue uplift.
Regulatory dependence acknowledged repeatedly, especially for Payments Bank and NDML; management avoids forecasting subsidiary upside.

Positive signals
– Clear, time-bound narrative on tech capex/opex peaking then declining (better cost visibility).
– Strong operational/digital execution evidence: 40+ APIs, cybersecurity upgrades, interoperability expansion.
– Payments Bank traction described with concrete metrics (UPI acquiring growth, deposits > INR500 crore, customer base).


7. Historical Comparison & Consistency Analysis

Note: No prior earnings call transcripts were provided (“No documents matched the configured filters”), so cross-period consistency/commitment tracking cannot be performed from the supplied materials.

a. Change in Tone Over Time

  • Not assessable (no prior transcripts provided).

b. Tracking Past Commitments vs Outcomes

  • Not assessable (no prior transcripts provided).

c. Narrative Shifts

  • Not assessable (no prior transcripts provided).

d. Consistency & Credibility Signals

  • Limited: within this call, management provides some specific operational metrics and a coherent cost-cycle story; but avoids several quantitative outlook items.

e. Evolution of Key Themes

  • Not assessable (no prior transcripts provided).

f. Additional Insights (Cross-Period Intelligence)

  • Not assessable (no prior transcripts provided).